✈️ Frequently Asked Questions – AirportTransfer.az & AZTransfer.az

Frequently Asked Questions – AirportTransfer.az & AZTransfer.az

Your Reliable Partner for Airport Transfers, Chauffeur Services & City Rides in Azerbaijan

📍 Serving Baku, Ganja, Sheki, Qabala, Naftalan & more | ✈️ Baku Airport Transfers | 🚘 Private Chauffeurs | 💳 Online Payment Available

What services do you offer?

We offer airport taxi transfers, private chauffeur services, hotel pickups, intercity rides, and business travel solutions across Azerbaijan. Whether you need a ride to or from Baku Heydar Aliyev International Airport (GYD) or a custom travel route, we’ve got you covered.

Which airports do you serve?

We primarily serve Baku Heydar Aliyev International Airport (GYD), but transfers can also be arranged from regional airports like Ganja and Qabala upon request.

How do I book a ride?

You can book online through AirportTransfer.az or AZTransfer.az, or contact our team via phone or WhatsApp. We recommend booking in advance to ensure vehicle availability, especially during peak travel seasons.

Are your transfers private?

Yes, all transfers are private. You will not share the ride with other passengers.

Do you offer airport meet & greet services?

Yes. Our driver will meet you at the arrival hall with a name sign and assist you with luggage. Perfect for international travelers and first-time visitors to Baku.

What types of vehicles are available?

Choose from our wide fleet: economy sedans, business-class sedans, VIP cars, SUVs, minibuses, and vans. All vehicles are well-maintained, air-conditioned, and insured.

Are your prices fixed?

Yes, we offer fixed and transparent pricing for all online and pre-booked transfers. No hidden charges.

What payment methods do you accept?

We accept cash, credit/debit cards, and secure online payments. Payment receipts are available upon request.

Can I book hourly or full-day chauffeur services?

Yes, we provide hourly and daily chauffeur services for city tours, business meetings, and special occasions. Ideal for embassies, VIPs, and corporate clients.

What is your cancellation policy?

You can cancel or modify your ride up to 24 hours in advance at no cost. Contact our support team for assistance.

Is support available 24/7?

Yes, we offer 24/7 customer support via phone, WhatsApp, and email for booking, changes, and urgent travel needs.

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